
Asked me if I had a Sec2 Benelli s/no xxxxx, said no I sold it 6 months ago and sent you a record
Next variation I got my Fac back with my Benelli Sec1 missing from it, rang them up and no idea where it went!, 2-3 weeks later they discovered some idiot had transferred it to my SGC record!
First 6.5 Creedmoor they would only give me 150 rounds because someone in the office said that was all you could have for 6.5mm! I aked if the 500 I had for the 260 Rem were OK, yes, no problem, weren't happy when I explained that was also 6.5mm, took 2 more attempts to get it sorted.
And so it continues . . . . I just submitted a renewal for one of my clubs elderly members who doesn't do online or even have a mobile, got a reply from yet another new member of the department who's just started there. The high turnover of young untrained staff in a firearms department is truly worrying.