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Re: Brownells USA
Posted: Tue Jan 10, 2012 10:00 pm
by ovenpaa
My mails to SincInt always used to go in the spam filter apparently.
Re: Brownells USA
Posted: Tue Jan 10, 2012 10:17 pm
by Dave 101
I check and delete spam daily so I know its not there .
Dave
Re: Brownells USA
Posted: Tue Jan 10, 2012 10:21 pm
by ovenpaa
It was my mails in their spam filter, I ended up calling them to see where an order was and they tracked down my 'missing' mails and were very good to get things moved.
Re: Brownells USA
Posted: Wed Jan 11, 2012 7:49 am
by alan108
I dealt with Brownells just recently,ordering a Tmney trigger kit for a Browning A-Bolt,arrived in a box 10" alround!! It was only two springs!Still, no problems with them at all,almost immediate answers to e-mails,must have been the time when they were open considering the time difference.
Alan smile2
Re: Brownells USA
Posted: Tue Jan 17, 2012 8:00 am
by artiglio
Morning people,
Another vote of confidence for sinclair/brownell's, a combination of work commitments and not uncommon "parcelfarce" incompetence, meant a parcel arrived in UK but ended up being returned to Sinclair, a few emails back and forth new order placed, got my stuff. And as soon as Sinclair received the original package back I was refunded, losing only postage to UK. Excellent service sorting out a problem not caused by Sinclair.
regards phil
Re: Brownells USA
Posted: Tue Jan 17, 2012 8:31 am
by rox
I'm planning a fairly large order from Sinclair. How does VAT and duty work, does the courier collect payment at your door? Which courier/delivery service does the final leg?
Thanks!
..
Re: Brownells USA
Posted: Tue Jan 17, 2012 8:59 am
by ovenpaa
Deliveries for SincInt to used to come by UPS but recently it is parcel force. They send you a letter telling you how much VAT you have to pay, you pay it on line with a card and the parts are delivered. VAT @20% plus a GBP8 handling charge.
Re: Brownell's USA
Posted: Wed Jan 18, 2012 2:32 pm
by Dangermouse
Rox,
Read this page
http://customs.hmrc.gov.uk/channelsPort ... t#P37_3361
Over £135 gets special treatment
2 things to be aware of when ordering from Brownell's Sinclair's
They do not necessarily send all your order in one box, my order came in 4 different boxes which they charged me 4 x's p&p and then was charged 4 x's £8 delivery by Parcel Force
Secondly, one of the items I ordered and was shown in stock, was not. So that came separately at a later date with the accompanying charge.
They may have a box that you can tick which states that you wish all the order to be held if something is out of stock - it may be worth your while looking for it and ticking it to avoid extra deliver charges.
DM